INSURANCE
INSIGHTS WHICH SECURES THE UNKNOWN

WHAT WE SEE

Insurance industry world over has been thriving on the fundamental of assessing future events and measuring the Risk of these events; volume, velocity, veracity and variety of large data sets has become an essential tool for insurers. Nowadays, with new data sources such as telematics, sensors, government agencies, customer interactions and social media, the opportunity to utilize big data is more meaningful across new areas of Insurance industry. Over the past decade, revolutionary advances in computing technology and the explosion of new digital data sources have grown many folds and reinvented the core disciplines of insurers. Today’s Advanced Analytics in insurance industry push far beyond the boundaries of traditional actuarial science which has surely impacted underwriting in personal auto insurance. Instead of relying only on internal data sources such as loss histories, which was the earlier norm, auto insurance companies started to incorporate behavior-based credit scores from credit bureaus into their analysis when they became aware of factual evidence that people who pay their bills on time are also safer drivers. While the use of credit scores in private-auto-insurance underwriting has been a contentious issue for the industry with consumer groups, the addition of behavioral and third-party sources was a significant leap forward from the claims histories, demographics, and physical data that insurers analyzed in the past.

Nowadays an influx of innovation and applications of Advanced Analytics is emerging in various kinds of business functions and product lines, however Life insurance and property-and-casualty insurance companies have failed to stay at par with different financial-services sectors.They are catching up now in their adoption of predictive and optimization models in Sales, marketing and services. The overall impact of these developments will be greater depth and breadth of Analytics talent throughout organizations, significant improvements in management processes, and new products that deliver greater value to customers and to the society at large. While the momentum to invest in Advanced Analytics has never been greater for insurance companies, the challenges of capturing business value should not be underestimated. Technology changes much faster than human minds and the key for insurers is to motivate their highly skilled resources to adopt the latest tools and use them with proficiency, consistency and confidence.

OUR SOLUTIONS

VIAPROM’S Data Science and Analytics solutions play a critical role in sales and distribution, fraud detection and prevention and underwriting and claims management. It also provides insurance companies with valuable customer insights.

STRATEGY

  • Segmentation & Acquisition
  • Digital & Social Media
  • Behaviaroul Risk Quantifcation
  • Risk Concentration
  • Stress Testing
  • Liabilities valuation
  • Capital Adequecy
  • Scenario Analysis
  • Workforce Planning

PRODUCT

  • Propensity / Cross sell
  • Bundling
  • Risk based price
  • Capital optimisation, product

    profitability and portfolio
  • Risk Indicators & Reporting
  • Reinsurance Strategy
  • Expense Value Analysis
  • Retention

DISTRIBUTION

  • Customer Experience
  • Distributuon Strategy,

    Optimisation and economics
  • Intelligent lead generation

    for cross sell and upsell.
  • Fraud
  • Risk Culture Assessment
  • Quality of Advice
  • Advisor Productivity

SERVICING

  • Retention & Loyalty Programs
  • Claims Optimisation, Leakage

    and Predictive modelling
  • Operational leakegae

    and remediation
  • Cost to serve
  • Demand forecasting and

    supply modelling

The Insurance industry is accustomed to handle and interpret large data sets, but it is also known to be risk-averse, as insurance companies face many uncertainties, such as the nature of forecasting risk, regulatory environments, technology changes, and economic volatility. These factors mean insurers require strong confidence before adopting new technologies for Predictive analytics.VIAPROM’s Predictive analytics forms part of a secure, scalable, and well-governed Data Science and Advanced Analytics solution that helps insurers connect to their complex and rapidly-changing data, integrate with leading statistical and programming languages and help them transform these insights into real-world business value.

OUR OFFERINGS

VIAPROM’s Data Science and Advanced Analytics uses data and statistical algorithms to analyse historical data to forecast behaviour.

UNDERWRITING

In underwriting the business model is to collect more in premium and investment income than is paid out in losses. This need to be done by offering a competitive price which customers will buy insurance. Modeling with the data using VIAPROM Predictive Analytics is used in pricing analytics.

PRICING

Rating for different risk characteristics involves comparing the losses with loss relativities using multivariate analyses. Other statistical methods used are univariate analysis & probability of future losses. Predictive Analytics is used in the ratemaking, the price setting of policies in the actuarial science.

CLAIMS

Claims may be filed by insured directly with the insurer or through brokers or agents. Modeling with the data using VIAPROM Predictive Analytics is used in claim fraud analytics and claim provider fraud analytics.

MARKETING

Insurers will often use insurance agents to initially market or underwrite their customers especially on segmentation, channel analytics and customer retention.

RESERVING

Loss reserving or Outstanding claims reserves is the calculation of the required reserves for a tranche of general insurance business. The reserves are calculated by forecasting future losses from past losses and the statistical methods commonly used are the Chain Ladder Method and the Bornhuetter Ferguson Method.

SUCCESS STORIES

Our Data Science and Analytics Solutions has helped
Insurance companies to grow manifold

WHAT WE DO

VIAPROM covers the entire spectrum of Data and Analytics in an organization from Insights to Modelling, Artificial Intelligence to Machine Learning. VIAPROM also helps organisation to adopt scientific decision-making in all aspects of operations through stellar technology and equitable consulting.

WHAT WE THINK

Many organizations claim that their business decisions are data-driven. But they often use the term "data-driven" to mean reporting key performance metrics based on historical data — and using analysis of these metrics to support and justify business decisions that will, hopefully, lead to desired business outcomes. While this is a good start, it is no longer enough. Data is the raw material for any decision, and that data comes from both within and outside the enterprise. It exists everywhere: at rest, in motion, on-premises and in the cloud. Data volume, variety and velocity is ever-increasing. To capitalize on opportunities that can be identified, data and analytics are taking on a more active and dynamic role in powering the activities of the entire organization, not just reflecting where it's been.

CONNECT WITH US

Let’s connect to know how VIAPROM can help you build an
Data and Analytics driven Enterprise